Backstory: durian delivery

Failed Payment System

$40K Revenue Lost with Overwhelming Orders

Seasonal businesses often face sudden increases in demand. During one such period, Durian Delivery experienced operational challenges when its existing setup struggled to support a surge in customer orders, resulting in lost sales opportunities and workflow disruptions.

“I didn’t just lose $40,000 that day, I greatly disappointed my customers and lost valuable inventory.”

– Benjamin Tan, CEO of Durian Delivery

Liquid Gateway Merchant Onboarding & Integration Support

Fast Deployment with Dedicated Support

Liquid Gateway worked closely with Durian Delivery to identify a suitable payment partner and coordinate the onboarding and integration process. The new setup was implemented quickly with minimal business disruption and ongoing support throughout the transition.

With a smoother checkout experience and improved transaction reliability, Durian Delivery saw stronger conversion rates and continued revenue growth during peak demand periods.

With a smoother customer checkout process, Durian Delivery even saw a further increase in website conversion rates, translating to revenue growth of 20-35%.

$120000+

revenue savings

over 70.2 hours

of downtime saved

Why did Durian Delivery Choose Liquid Gateway?

Highly Secure

Access trusted payment solutions with advanced security and fraud prevention capabilities.

Report Analysis

Gain visibility into business performance through consolidated reporting and account management support.

Dedicated Support

Receive guidance on suitable options and onboarding requirements based on your business needs.

Scalable

Access solutions that can support your business as transaction volumes and operational requirements grow.

Let’s Find the Right Solution for Your Business

Our team helps businesses navigate onboarding requirements, evaluate available options, and connect with suitable partners based on their business needs.

View our solutions contact us today